Platform
Everything you build — agents, tools, telephony numbers, call history — belongs to one workspace, called a tenant internally. This page covers who can do what inside it, and how to bring a teammate in.
Every person in a workspace has one of three roles, checked on every request that changes something:
Role names are shared across the whole platform — the same three apply to an agent, a tool in the Library, or a telephony connection, rather than a separate permission model per feature.
Open Settings, and under Invite member enter their email and choose Admin or Member, then select Send invite. They receive an email with a sign-in link; once they accept it, they appear in the Members list below the form, and have access from that point on. Only an Owner or Admin can send an invite.
To remove someone, find their row in Members and select Remove member. You cannot remove yourself this way — leave a workspace by asking another Owner or Admin to remove you instead.
API keys are generated under Configurations → Developer, and every key is scoped to the workspace it was created in — there is no cross-workspace key. A key is shown once, at creation; store it somewhere you can retrieve it, because the dashboard cannot show it to you again.
See the Quickstart for the exact steps to generate one and make your first request with it.